We will deliver orders of over £35 free of charge.

Having an on-site dispensary at each of our surgeries allows you to collect the correct drugs at the time of your consultation with the minimum of inconvenience.

We realise that when you have the worry of a sick pet this is helpful. Our dispencing staff are very willing to give advice on any of these products.

All of our surgeries are linked to each other by computers and all of our records are computerised.

This means that you may attend any surgery that is convenient for you but your records are up to date and available anywhere in the practice should your local branch be closed.

This enable nurses to see our clients and give advice from choosing a new pet to general health matters such as diet, worming and keeping a pet healthy.

They can also help owners with tableting, nail clipping and suture removal.
This helps free up our vets' time.

We have a daily courier service to transport other samples to an Independant Laboratory. These results are faxed back to us, usually on the same day. This enables more complicated blood tests or sensitivity testing to be carried out with the minimum of delay.

With almost all of our patients being very hairy they need to be clipped prior to surgery, unless this is done away from the operating theatre there is an increased risk of contamination and infection.

We use this room only for these surgical procedures, all other anaesthetics are performed elsewhere, preparation in the prep room, dentals in the dental room, and x-rays and ultrasonography in the x-ray room.

The bacteria involved with infected gums (gingivitis) causes bad breath but, more importantly for the health of your pet, enters the blood stream and can lead to damage elsewhere, notably your pet's kidneys and heart. It is, therefore, very important to keep your pet's teeth and gums healthy. Our nurses and vets are happy to discuss with you how to keep your pet's mouth healthy.

It is now Oral Care Month for the whole of March, so call us on 01323 640011 and make an appointment for a free nurse dental check up and collect your free goody bag with free food and money off vouchers whilst stocks last.

As most veterinary x-rays are taken with the pet sedated or anaesthetised, speedy and consistant x-rays are essential.

We also have Ultrasound, endoscopy, and blood pressure monitoring to hand to further investigate problems that are occuring deep inside your pet without the need for open surgery.

It also has "colour dopplar" so that blood flow can be shown, this is useful in for example, examining hearts to look at valve function.

Ultrasonography can take place anywhere in the Practice, even in a consulting room. Here it is being used in the X-Ray room.

Ultrasonography is often used in conjunction with x-rays to aid diagnosis but has an advantage over x-rays as it can be performed without needing sedation or an aneasthetic, especially important in the older patient, as it gives moving images in "real time".

Here it is being used in the kennels on an "in patient".

Our kennels are of stainless steel to ensure efficient cleaning, but all of our patients have cosy "sheep-skin" type vetbeds for comfort.

We are very happy for clients to visit their pets if they are having to be hospitalised as we feel that this contact with their "mum & dad" speeds recovery.

We will only hospitalise a patient if it is absolutely necessary.

We have a nurse station so that information can be collated, added to the pet�s general clinical record or other in-patients records such as anaesthetic monitoring chart, hospital stay chart, or intravenous fluid usage chart.

Jay (the cat in our picture)was our resident cat, not an escapee "in-patient".

St Anne's is large enough to be able to dedicate a seperate kennel room to be used solely for these "potential risk" cases, thus keeping them away from clients' pets and preventing cross-infection.

You can see from the photograph that all bedding and equipment is colour coded to prevent cross infection.

As well as admin staff our office can also contain up 6 staff pets, this prompted our Health & Safety Assessors to comment that animals should be banned from a veterinary practice as they constitute a trip hazard.

But at St Anne's it's a case of "love me, love my dog".

We are very happy to try to source anything that we don't have in stock.

This has the benefit of not only socialising the puppies but also they associate coming to the Practice with enjoyable experiences and are, therefore, less worried when they visit us in the future.

Staff rooms and more office space are on the upper floors.

We have an animal lift to take animals up and down to the theatre. This very important when dealing with some of our larger patients.